Frequently Asked Questions

Choose from 4 easy ways to order:

• Phone
  • 800-547-8027 - Print our “Easy Order Guide” to help you assemble your order information.
• Fax
  • 503-620-0277 – Fax our “Easy Order Guide”.
• Mail
  • Attach easy order guide
  • Attach strike sheet (if needed)
  • Attach sample Check or Form
    Mail to: Computer Forms, Inc.
    P.O. Box 23456
    Portland, OR 97281-3456
• Online Ordering
  • Find your appropriate product
  • Complete the order information including any graphics “look and feel”
  • Complete all address information
  • Insert payment information  
  • Submit order
  • Email logo or artwork file
  • Mail or fax bank MICR specification sheet (if needed)
  • Mail strike sheet (if needed)

•  An initial confirmation of your order will be emailed to you as soon as you submit your order
• On any new check order a Customer Service Representative will call to confirm your order within a one business day (this is done for security reasons to protect your financial information)
• Once your order has been accepted and scheduled for printing and/or shipping you will receive a second email confirming the ship date of your order
• On the evening of the day your order ships you will receive a shipment confirmation email stating that your order has shipped

• Order History is a list of every order placed through the web site and allows you to view or download all orders
• The "Reorder Products" tab is where you go to easily reorder new supplies of previously ordered forms.  Only current orders will be listed here so there is no guesswork trying to find the most recent starting number for your checks and numbered forms

Stock items are shipped within 48 hours of receipt of order processing. Most printed forms are shipped within 6 working days after acceptance of order, or final approval of proof, whichever is later.

Standard shipping is UPS surface. Different carriers may be used if found to be more cost effective. All catalog prices exclude shipping fees.

Once you recieve your shipping confirmation email you may track your order from many areas of the site, including

• Home Page - upper right hand corner of the page, click on "Track Orders"
• In "Order History" on the "Manage My Account" tab each separate order had a "track" link
• Directly from the shipping confirmation email

There are two ways to speed up your order.  You may use both on the same order or just one of the methods.  There are charges associated with rushes:

• Quick Ship – Ship 200 forms Next Day or Second Day air and the remainder Ground (see below for explanation)
• Quick Print – Expedite the production time on your order (see below for explanation)

Standard shipping times vary from 3-5 business days. You may choose to have a small quantity (approximately 200) shipped Next Day or Second Day for an additional charge. The remainder of your order will be shipped via normal UPS ground. Extra Shipping Charges will be added in addition to the charge for the remainder of your shipment.

• Next Day Air - $49.00
• Second Day Air - $39.00

Our standard turnaround time is 6 business days for most custom printed products. If you need your order printed faster you may expedite it for an additional fee.

• 1-day turnaround - $90.00
• 2-day turnaround - $65.00
• 3-day turnaround - $50.00

A strike sheet is a print out of your check or form on plain white paper that shows exactly where your printer prints the data for that form.  Each unique printer and software driver combination will have slightly different top margins and character spacing.  Having your exact printout from your printer allows us to design your form to exacting standards so it will fit your printout perfectly and look professional for your customers.

We custom design each form to fit your software and printer. A strike sheet from your printer allows us to design your form to fit your printout perfectly!  That is why we require a strike sheet for most new or changed printed orders. The original printout must be mailed to CFI (we cannot accept photocopies or faxes). This is the only way we can guarantee your forms will fit your printer accurately.

A strike sheet is a printout of how your software prints a form from your printer. Download a PDF file describing how to print a Sage 300 Series Software strikesheet.  For any other questions on strike sheets, please call our Customer Care Representatives at 800-547-8027800-547-8027.

We offer 13 security features on our value checks (12 for value blank check stock), 15 security features on our custom premium checks, and 22 security features with our high security checks (20 for high security blank check stock). Please be aware that no one or all of our combined security features can or will totally prevent fraudulent actions against your check or document. Also note that ever increasing capabilities of color scanners and copiers can override the ability for our “VOID” feature to appear on scanned or photocopied documents.

Value check security features:

Tamper resistant paper
Chemically sensitive paper
Invisible fluorescent fibers in paper
“Void” pantograph background on check face
Colored background in the check face
“Original Document” on backer
Security screen on backer
Mobile deposit checkbox on backer
Padlock icon on backer
Warning box of security features on backer
Micro-print border (blank check stock only)
Warning band of security feature highlights on check face (blank check stock only)

Custom premium check security features:
Tamper resistant paper
Chemically sensitive paper
Invisible fluorescent fibers in paper
Microprint signature line
Padlock icon on check face
Colored background in the check face
Check numbering on the check face and stub(s)
“Original Document” on backer
Security screen on backer
Mobile deposit checkbox on backer
Padlock icon on backer
Warning box of security features on backer
“Void” pantograph background on check face (optional at no charge)
Warning band of security feature highlights on check face (optional at no charge)
Micro-print border (optional at no charge)

High security check security features:
Foil hologram with security pattern
Heat-sensitive icon (thermochromic ink)
True in-paper Fourdrinier watermark
Invisible fluorescent fibers
Red/blue visible fibers
Ultraviolet dull paper
Toner adhesion (Tonerfuse® II coating)
Chemically sensitive paper
High-resolution border
Microprint border
Microprint signature line (for custom printed checks only)
Padlock icon on face (for custom printed checks only)
Colored pantograph
Prismatic multi-color background
Warning band of security feature highlights
“Original Document” security screen
Washbox
Microprint endorsement lines
Mobile deposit checkbox
Laid lines
Padlock icon on back
List of security features

We use the Pantone Matching System (PMS) for ink colors and will use our best judgment when matching existing colors. For more precise color matching we will need your exact PMS color number(s). Every effort has been made to reproduce colors accurately in this online catalog. Occasionally variations occur. If this is a concern, free samples of standard colors and stock forms are available upon request.
Colors depicted upon your computer screen are only as accurate as your computer and graphics drivers.  There are very few computer systems that have been calibrated to display true PMS colors.  While not precise your screen will give you an accurate depiction of your form colors.   

Our standard colors:

If you choose to design your own form on the web site you may download a full color, precise PDF of your form.  It is an exact replication of what will be printed for you.  If you are working with one of our Sales Representatives you will be emailed a PDF for approval before we print your order.

Colors depicted upon your computer screen are only as accurate as your computer and graphics drivers.  There are very few computer systems that have been calibrated to display true PMS colors.  While not precise, your screen will give you an accurate depiction of your form colors.

Pay by:

• Mail Check or Money Order
• E-Check
• Debit Card
• Mastercard
• Visa
• American Express

All pricing, products and promotional information published, supersedes all previously published information and is subject to change without notice.

Computer Forms Inc. (CFI) guarantees that your custom form will be printed within specifications as defined by the customer approved proof (and strikesheet, where required); will work as advertised with your designated software package; and will be shipped from our facility on or before the agreed upon ship date.  Your remedy should any of these conditions not be met will be to have CFI replace the forms at no additional cost to you including the cost of shipping.  Should your forms be damaged while in transit with a CFI designated shipper CFI will handle the claim with the shipper and replace any damaged forms at no cost to you.